{"id":17,"date":"2026-01-04T16:57:05","date_gmt":"2026-01-04T16:57:05","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=17"},"modified":"2026-03-16T15:05:15","modified_gmt":"2026-03-16T15:05:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/harhaar.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_256618669\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1141852278\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1141852278 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row\"  id=\"row-435373986\">\n\n\n\t<div id=\"col-568815596\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1207896069\" class=\"text\">\n\t\t\n\n<h2>FAQ<\/h2>\n\t\t\n<style>\n#text-1207896069 {\n  font-size: 1.75rem;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1424992458\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 data-section-id=\"kowjqu\" data-start=\"387\" data-end=\"406\">1. About Harhaar<\/h2>\n<p data-start=\"408\" data-end=\"593\"><strong data-start=\"408\" data-end=\"431\">Q: What is Harhaar?<\/strong><br data-start=\"431\" data-end=\"434\" \/>A: Harhaar is a spiritual and lifestyle brand dedicated to the philosophy <strong data-start=\"508\" data-end=\"539\">\u201cBhagwan mein sab samarpit\u201d<\/strong>. We offer a range of products with devotion and care.<\/p>\n<p data-start=\"595\" data-end=\"710\"><strong data-start=\"595\" data-end=\"627\">Q: Where is Harhaar located?<\/strong><br data-start=\"627\" data-end=\"630\" \/>A: Our business is based in <strong data-start=\"658\" data-end=\"707\">Kalyanpur, Kanpur Nagar, Uttar Pradesh, India<\/strong>.<\/p>\n<hr data-start=\"712\" data-end=\"715\" \/>\n<h2 data-section-id=\"e86z8k\" data-start=\"717\" data-end=\"729\">2. Orders<\/h2>\n<p data-start=\"731\" data-end=\"919\"><strong data-start=\"731\" data-end=\"762\">Q: How do I place an order?<\/strong><br data-start=\"762\" data-end=\"765\" \/>A: You can place an order directly on our website <strong data-start=\"815\" data-end=\"830\">harhaar.com<\/strong> by selecting the product, adding it to your cart, and completing the checkout process.<\/p>\n<p data-start=\"921\" data-end=\"1145\"><strong data-start=\"921\" data-end=\"950\">Q: Can I cancel my order?<\/strong><br data-start=\"950\" data-end=\"953\" \/>A: Yes, orders can be canceled <strong data-start=\"984\" data-end=\"1011\">before they are shipped<\/strong>. Contact us immediately at <strong data-start=\"1039\" data-end=\"1062\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1041\" data-end=\"1060\">harhaar@harhaar.com<\/a><\/strong> with your order details. Once shipped, you\u2019ll need to follow the return process.<\/p>\n<p data-start=\"1147\" data-end=\"1306\"><strong data-start=\"1147\" data-end=\"1210\">Q: Can I change my shipping address after placing an order?<\/strong><br data-start=\"1210\" data-end=\"1213\" \/>A: You can request a change <strong data-start=\"1241\" data-end=\"1272\">before the order is shipped<\/strong> by contacting our support team.<\/p>\n<hr data-start=\"1308\" data-end=\"1311\" \/>\n<h2 data-section-id=\"l9ls5t\" data-start=\"1313\" data-end=\"1327\">3. Payments<\/h2>\n<p data-start=\"1329\" data-end=\"1389\"><strong data-start=\"1329\" data-end=\"1371\">Q: What payment methods do you accept?<\/strong><br data-start=\"1371\" data-end=\"1374\" \/>A: We accept:<\/p>\n<ul data-start=\"1390\" data-end=\"1473\">\n<li data-section-id=\"1iqp6ic\" data-start=\"1390\" data-end=\"1406\">\n<p data-start=\"1392\" data-end=\"1406\"><strong data-start=\"1392\" data-end=\"1404\">Razorpay<\/strong><\/p>\n<\/li>\n<li data-section-id=\"aaqdj1\" data-start=\"1407\" data-end=\"1421\">\n<p data-start=\"1409\" data-end=\"1421\"><strong data-start=\"1409\" data-end=\"1419\">PayPal<\/strong><\/p>\n<\/li>\n<li data-section-id=\"191td65\" data-start=\"1422\" data-end=\"1442\">\n<p data-start=\"1424\" data-end=\"1442\"><strong data-start=\"1424\" data-end=\"1440\">UPI Payments<\/strong><\/p>\n<\/li>\n<li data-section-id=\"sthg85\" data-start=\"1443\" data-end=\"1473\">\n<p data-start=\"1445\" data-end=\"1473\"><strong data-start=\"1445\" data-end=\"1471\">Cash on Delivery (COD)<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1475\" data-end=\"1659\"><strong data-start=\"1475\" data-end=\"1526\">Q: Is it safe to make payments on your website?<\/strong><br data-start=\"1526\" data-end=\"1529\" \/>A: Yes. Payments are securely processed through trusted payment gateways. Harhaar does <strong data-start=\"1616\" data-end=\"1656\">not store sensitive card information<\/strong>.<\/p>\n<hr data-start=\"1661\" data-end=\"1664\" \/>\n<h2 data-section-id=\"8fi1yv\" data-start=\"1666\" data-end=\"1691\">4. Shipping &amp; Delivery<\/h2>\n<p data-start=\"1693\" data-end=\"1783\"><strong data-start=\"1693\" data-end=\"1742\">Q: How long will it take to receive my order?<\/strong><br data-start=\"1742\" data-end=\"1745\" \/>A: Delivery timelines are estimates:<\/p>\n<ul data-start=\"1784\" data-end=\"1874\">\n<li data-section-id=\"kpotec\" data-start=\"1784\" data-end=\"1832\">\n<p data-start=\"1786\" data-end=\"1832\"><strong data-start=\"1786\" data-end=\"1812\">Kanpur \/ nearby areas:<\/strong> 2\u20135 business days<\/p>\n<\/li>\n<li data-section-id=\"1knr1ym\" data-start=\"1833\" data-end=\"1874\">\n<p data-start=\"1835\" data-end=\"1874\"><strong data-start=\"1835\" data-end=\"1853\">Rest of India:<\/strong> 5\u201310 business days<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1876\" data-end=\"2024\"><strong data-start=\"1876\" data-end=\"1904\">Q: Can I track my order?<\/strong><br data-start=\"1904\" data-end=\"1907\" \/>A: Yes. Once your order is shipped, you will receive a <strong data-start=\"1962\" data-end=\"1981\">tracking number<\/strong> via email or SMS to track your shipment.<\/p>\n<p data-start=\"2026\" data-end=\"2110\"><strong data-start=\"2026\" data-end=\"2061\">Q: Do you ship internationally?<\/strong><br data-start=\"2061\" data-end=\"2064\" \/>A: Currently, we only ship <strong data-start=\"2091\" data-end=\"2107\">within India<\/strong>.<\/p>\n<hr data-start=\"2112\" data-end=\"2115\" \/>\n<h2 data-section-id=\"14ohxuk\" data-start=\"2117\" data-end=\"2140\">5. Returns &amp; Refunds<\/h2>\n<p data-start=\"2142\" data-end=\"2321\"><strong data-start=\"2142\" data-end=\"2172\">Q: Can I return a product?<\/strong><br data-start=\"2172\" data-end=\"2175\" \/>A: Yes. Products can be returned <strong data-start=\"2208\" data-end=\"2225\">within 7 days<\/strong> of delivery if they are unused, in original packaging, and in the same condition as received.<\/p>\n<p data-start=\"2323\" data-end=\"2515\"><strong data-start=\"2323\" data-end=\"2356\">Q: How do I request a refund?<\/strong><br data-start=\"2356\" data-end=\"2359\" \/>A: Contact <strong data-start=\"2370\" data-end=\"2393\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2372\" data-end=\"2391\">harhaar@harhaar.com<\/a><\/strong> with your order number and reason for return. Once approved, refunds will be processed via the original payment method.<\/p>\n<p data-start=\"2517\" data-end=\"2591\"><strong data-start=\"2517\" data-end=\"2554\">Q: What items are non-refundable?<\/strong><br data-start=\"2554\" data-end=\"2557\" \/>A: Non-refundable items include:<\/p>\n<ul data-start=\"2592\" data-end=\"2696\">\n<li data-section-id=\"1doo4eg\" data-start=\"2592\" data-end=\"2646\">\n<p data-start=\"2594\" data-end=\"2646\">Personalized or custom products (unless defective)<\/p>\n<\/li>\n<li data-section-id=\"ljy8lg\" data-start=\"2647\" data-end=\"2681\">\n<p data-start=\"2649\" data-end=\"2681\">Products damaged due to misuse<\/p>\n<\/li>\n<li data-section-id=\"isxdg3\" data-start=\"2682\" data-end=\"2696\">\n<p data-start=\"2684\" data-end=\"2696\">Gift cards<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2698\" data-end=\"2701\" \/>\n<h2 data-section-id=\"lpvj4s\" data-start=\"2703\" data-end=\"2726\">6. Account &amp; Privacy<\/h2>\n<p data-start=\"2728\" data-end=\"2874\"><strong data-start=\"2728\" data-end=\"2774\">Q: Do I need an account to place an order?<\/strong><br data-start=\"2774\" data-end=\"2777\" \/>A: No, you can checkout as a guest. However, creating an account helps you track orders easily.<\/p>\n<p data-start=\"2876\" data-end=\"3062\"><strong data-start=\"2876\" data-end=\"2924\">Q: How is my personal information protected?<\/strong><br data-start=\"2924\" data-end=\"2927\" \/>A: We follow strict security measures, including encrypted data transmission. Your information is governed by our <strong data-start=\"3041\" data-end=\"3059\">Privacy Policy<\/strong>.<\/p>\n<hr data-start=\"3064\" data-end=\"3067\" \/>\n<h2 data-section-id=\"1v8jvb\" data-start=\"3069\" data-end=\"3091\">7. Customer Support<\/h2>\n<p data-start=\"3093\" data-end=\"3189\"><strong data-start=\"3093\" data-end=\"3137\">Q: How do I contact Harhaar for support?<\/strong><br data-start=\"3137\" data-end=\"3140\" \/>A: You can reach us at <strong data-start=\"3163\" data-end=\"3186\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3165\" data-end=\"3184\">harhaar@harhaar.com<\/a><\/strong>.<\/p>\n<p data-start=\"3191\" data-end=\"3327\"><strong data-start=\"3191\" data-end=\"3227\">Q: Who is the Grievance Officer?<\/strong><br data-start=\"3227\" data-end=\"3230\" \/>A: <strong data-start=\"3233\" data-end=\"3255\">Surya Pratap Singh<\/strong> is our Grievance Officer and can be reached at <strong data-start=\"3303\" data-end=\"3324\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3305\" data-end=\"3322\">surya@harhaar.com<\/a><\/strong>.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_256618669 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/harhaar.com\/index.php\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harhaar.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harhaar.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harhaar.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harhaar.com\/index.php\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":2,"href":"https:\/\/harhaar.com\/index.php\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":379,"href":"https:\/\/harhaar.com\/index.php\/wp-json\/wp\/v2\/pages\/17\/revisions\/379"}],"wp:attachment":[{"href":"https:\/\/harhaar.com\/index.php\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}