Privacy Policy

Refund Policy

Refund & Return Policy

Effective Date: 16 March 2026
Website: harhaar.com

At Harhaar, we want you to be fully satisfied with your purchase. Please read this Refund & Return Policy carefully.

1. Eligibility for Returns

  • Products must be unused, in the original packaging, and in the same condition as received.

  • Returns must be requested within 7 days from the date of delivery.

  • Certain items (like personalized or custom products) may not be eligible for return unless defective.

2. How to Request a Return

To request a return:

  1. Contact us at harhaar@harhaar.com with:

    • Order number

    • Reason for return

    • Photos of the product (if defective)

  2. Our team will review your request and provide instructions for returning the item.

3. Refund Process

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • If approved, refunds will be processed to the original payment method:

    • Razorpay

    • PayPal

    • UPI Payments

    • Cash on Delivery (refund via bank transfer or UPI)

  • Refunds typically take 7ā€“10 business days after approval.

4. Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us within 48 hours of delivery.

  • Provide photos of the damage or defect.

  • We will either:

    • Replace the item, or

    • Refund the full purchase amount

5. Non-Refundable Items

The following are non-refundable:

  • Personalized or custom products (unless defective)

  • Products damaged due to misuse or negligence

  • Gift cards

6. Shipping for Returns

  • Return shipping costs are generally borne by the customer unless the product is defective or wrongly delivered.

  • Harhaar is not responsible for products lost or damaged during return shipping.

7. Cancellation Policy

  • Orders can be canceled before they are shipped.

  • To cancel an order, contact us immediately at harhaar@harhaar.com with your order details.

  • Once the order is shipped, please follow the return process above.

8. Contact Information

For any questions or assistance regarding returns, refunds, or cancellations:

Email: harhaar@harhaar.com
Grievance Officer: Surya Pratap Singh
Email: surya@harhaar.com
Address: Kalyanpur, Kanpur Nagar, Uttar Pradesh, India